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Welcome to the J.P. Morgan Securities Cybersecurity and Fraud Prevention Center

How you can protect yourself

Prevention is the first step

At J.P. Morgan, we believe that one of the best ways to fight cyber threats, fraud and identity theft is to prevent it from happening in the first place. A few simple precautionary measures can go a long way to help prevent someone from stealing important personal and financial information.

Create strong, unique passwords
Passwords are your first line of defense.

  • Create strong passwords with a mix of upper- and lowercase letters, numbers and special characters
  • Do not use the same password for multiple accounts

Use email with security in mind
Your email communications can reveal more than you intend.

  • Create different email accounts for different purposes
  • Recognize red flags of fraudulent or spoofed emails
  • Be wary of emails with urgent language, changes to payment instructions and unexpected links or attachments
  • Do not respond to email requests for confidential information or open attachments that you are not expecting

Secure your devices

  • Keep your operating system and browser software up-to-date
  • Use a reputable anti-malware/virus program and update regularly
  • Turn off Bluetooth and Wi-Fi when you don’t need the connection
  • Enable automatic backups of your computer and mobile devices to a secure cloud service or external hard drive

Enable two-factor authentication
Email providers and most financial, e-commerce and social media sites provide two-factor authentication or multi-factor authentication, which can make it more difficult for hackers to break into your online accounts. Take advantage of this security measure wherever offered.

  • Contact your Client Service team or J.P. Morgan representative to help you enable two-factor authentication on your J.P. Morgan OnlineSM account(s)

Add alerts to your online banking accounts
Check your account balances and transactions for fraudulent activity on a regular basis.

  • Go to the online account setting feature of your J.P. Morgan Online, J.P. Morgan MobileSM and J.P. Morgan Access® accounts. Click on alerts and follow the directions

Return to the J.P. Morgan Securities Security Center

For more information about how you can protect yourself, visit the Chase.com Security Center.

Learn more about our firm and investment professionals through FINRA BrokerCheck.

The views and strategies described may not be suitable for all investors. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for tax, legal or accounting advice. You should consult your own tax, legal and accounting advisors before engaging in any transaction. Securities are offered by J.P. Morgan Securities LLC. ("JPMS"), member FINRA and SIPC. When JPMS acts as a broker-dealer, a client's relationship with us and our duties to the client will be different in some important ways than a client's relationship with us and our duties to the client when we are acting as an investment advisor. A client should carefully read the agreements and disclosures received (including our Form ADV disclosure brochure, if and when applicable) in connection with our provision of services for important information about the capacity in which we will be acting.

This document provides information about the brokerage and investment advisory services provided by J.P. Morgan Securities LLC ("JPMS"). The agreements entered into by and disclosures provided to clients with respect to the different products and services provided by JPMS should be carefully read (including our Form ADV disclosure brochure, if and when applicable), which contain important information, including our provision of services for important information about the capacity in which we will be acting. We encourage clients to speak to their JPMS representative regarding the nature of the products and services and to ask any questions they may have about the difference between brokerage and investment advisory services, including the obligation to disclose conflicts of interests and to act in the best interests of our clients.

Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMCB, JPMS and CIA are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

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